Privacy Policy

For data you submit on this website, such as a signup or contact form, we decide how the data is used and act as the controller.

For employee data inside a customer workspace, including role history, assessment results, training progress and readiness scores, the customer organization is the controller and we act as its processor. We use that data only to provide the service on the customer's instructions.

Through the website:

• Name, work email, organization name, job title and team size submitted in forms.
• The plan, goal, current training system and message you choose to share.
• A short-lived session cookie used only to verify the form captcha.

Inside a customer workspace:

• Employee name, work email, role, reporting line and role history supplied by the customer.
• Assessment results, manager observations, certificates and training progress.
• Gap maps, learning paths and readiness scores generated from that data.

• To create workspaces and send login credentials and account details.
• To reply to walkthrough and support requests.
• To map skill gaps, build training paths and calculate readiness scores for the customer.
• To keep the service secure, prevent abuse and fix problems.

• We do not sell personal data.
• We do not use one customer's workspace data to train or improve models used for another customer.
• We do not make automated promotion, role-assignment or employment decisions. Readiness scores are decision support for the customer's managers and HR.
• We do not use employee data for advertising.

We use a small number of providers to run the service, such as hosting, email delivery and infrastructure monitoring. They process data only on our instructions and under confidentiality and security obligations. Website form submissions are delivered to us by a transactional email provider.

Data is encrypted in transit and at rest. Access inside a workspace follows the customer's reporting lines and access policy, and changes to levels, scores and permissions are logged. More detail is on the Data & Security page.

Form submissions are kept for as long as needed to respond and to manage the resulting account. Workspace data is kept for the length of the customer's subscription and deleted from active systems when the customer asks or the subscription ends, with backups expiring on a fixed schedule.

Depending on where you live, you may have the right to access, correct, delete or export your personal data, and to object to or restrict certain processing.

If you are an employee of a customer, please send requests about workspace data to your employer's HR team, who control that data. We will support them in responding. For website data, contact us through the contact page.

If we make a material change, we will notify workspace administrators by email before it takes effect.